Sugaring is an ancient hair removal method that uses a sugar-based paste to remove unwanted hair.
FAQ
Sugaring Paste
What is sugaring?
How does it work?
The paste is applied in the opposite direction of hair growth and when removed, it gathers the hair from its follicle while gently exfoliating the skin.
What are the ingredients?
Sucrose, Glucose, Aqua, Citric Acid, Glycerin, Propylene Glycol, Sodium Benzoate, Daucus Carota Sativa Extract, Vaccinium Angustifolium Fruit Extract, Maltodextrin
What are the benefits of sugaring?
Sugaring is a gentle and semi-permanent hair removal technique. It lasts 10X longer than shaving and is less painful and harsh on the skin than waxing. Sugaring also gently exfoliates the skin and can reduce hair growth over time.
How do I use SUGR paste?
Our Original Paste is formulated for use on all hair types and is flexible enough to use in most climates. Sugaring paste is applied using your hand in the opposite direction of hair growth and is applied in 2-4 layers. This process is known as molding. Once the paste has been applied enough times, it is gently removed 1-3 inches at a time in the opposite direction of hair growth. The process should be repeated with the same ball of paste until all hairs are removed or the paste becomes too sticky or no longer gathers hairs. You can download our full how-to guide here.
How long does my hair need to be?
Our paste can pick up hairs as short as 1/8th of an inch (3mm). For best results, hair should be at least 1/4th of an inch (6mm).
Is sugaring safe?
Yes, sugaring is a safe and gentle hair removal method that has been around for thousands of years. Our paste is not made with any harsh chemicals and is 100% water soluble.
Shipping
How much is shipping?
Our products ship at the following rates:
US:
$5.95 Flat rate
Canada:
$9.95
International:
$15.00
We offer free shipping to the US & Canada if you order 2 or more pastes.
Where do you ship to?
Currently we only ship to the US & Canada. We have plans to expand internationally, so please join our mailing list to be notified when we expand our shipping destinations.
When will my package be shipped?
We ordinarily ship products within 24 hours of purchase (excluding Saturdays and Sundays). All cancellation or change of address requests must be sent within this time to be eligible for a refund or change of address. If you have already received your notification of shipment email then it is already too late.
Is my order tracked?
Yes, all items are sent via tracked postage. Shortly after your item has been shipped out, you will receive an email containing a tracking link.
What if the shipping address I provided is incorrect?
Email hello@sugrwax.com immediately to notify us of the change of address.
We recommend you double-check your address when placing your order. You will receive a confirmation email immediately after placing your order to confirm your address. If your order has already been shipped, we will not be able to change the destination and you will not be eligible for a refund.
Payments
How do I place an order?
Simply add your desired items to the cart, checkout, and then wait for your sugaring paste to be delivered to your doorstep!
What payment methods do you accept?
- Visa
- Mastercard
- American Express
- PayPal
What currencies do you accept?
All orders are processed in USD (United States Dollars) at the current exchange rate.
Do you offer returns or refunds?
If any items are delivered damaged, we will replace them if you notify us within 3 days from the date of delivery. Please email us a photo and description of the damaged goods to hello@sugrwax.com. Always include your order number in the subject line to speed up the process.
As our product is a consumable, we do not offer any refunds if the package seal has been broken.